Hertz - 5201 South Meridian Avenue - Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertzs policies and procedures; Answer the phones to assist customers in a friendly, helpful and prompt manner; Review rental parameters with all customers to ensure a complete understanding of our rates and service charges; Prepare all rental and return documents accurately and completely; Assist customers by effectively resolving all customer service issues