Job Details

Pet Care Assistant

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, ensuring this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities and Tasks:

• Prepare the treatment room for examination of pets and all necessary medical items and supplies.
• Maintain the flow of the Cycle of Service in accordance to position.
• Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house laboratory tests.
• Monitor the comfort of hospitalized patients.
• Bathe and dip pets when necessary.
• Clean the surgical suite and instruments.
• Ensure cleanliness of the hospital.
• Other job duties as assigned.

Hiring Qualifications Capabilities and Experience:

• Ability to multi-task.
• Communication skills.
• Organizational ability.
• Problem solving skills.
• Client service skills.
• Intellectual ability.
• Mathematical ability.
• Computer skills.

Attitudes:

• Initiative.
• Integrity.
• Cooperativeness.
• Flexibility.
• Independence.
• Tolerance for Stress / Resiliency.

Special Working Conditions:

• Ability to work at a computer for long periods of time.
• Ability to be confident around pets.
• Client needs and work volume may often require more than 40 hours per week.
• Must have mental processes for reasoning, remembering, mathematics and language ability.
• The noise level in the work environment is moderately high.
• Requires sufficient ambulatory skills.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity.
• Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

Experience, Education and/or Training:

• High School Diploma preferred.
• Must be at least 18 years old to perform duties involving radiography and exposure to radioactive substances.
• One year related experience required with customer service preferred.

Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.