Job Details

The Facilities Support Specialist provides administrative and logistical support to ensure the efficient operation and maintenance of the organization's physical facilities. This role assists with vendor coordination, work order management, space planning, safety compliance, and day-to-day facilities support tasks.

Essential Functions:

• Serve as the first point of contact for internal facility requests and coordinate timely resolution.
• Manage and track work orders, preventive maintenance schedules, and repair requests using facilities management software.
• Liaise with vendors, contractors, and service providers for maintenance, repairs, and other facility-related services.
• Support space planning and office moves, including coordinating furniture, supplies, and setup logistics.
• Assist with building security, access control, and compliance with health and safety protocols.
• Maintain inventory of facility-related supplies and equipment.
• Help monitor building systems such as HVAC, lighting, and plumbing and report any malfunctions.
• Conduct regular walkthroughs to identify facility needs or safety concerns.
• Assist in implementing emergency procedures and support incident response when needed.
• Support sustainability and cost-saving initiatives related to facilities operations.
• Satisfactorily demonstrates the knowledge, skills, and abilities to perform the duties outlined in this job description as well as continually demonstrates competency in performing the job duties.

Accountability:

• Reports to: System Director Facility Services
• Supervises: None

**Qualifications: **

• High school diploma or equivalent required; associate's or (2) years college or technical school; or 5+ years related experience and/or training; or equivalent combination of education and experience. Exceptions to these requirements may be made on a case-by-case basis.
• Strong organizational and time management skills.
• Proficient in Microsoft Office and facilities/work order software (e.g., CMMS).
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple priorities.
• Familiarity with OSHA, ADA, and other safety/compliance regulations a plus.
• Must successfully pass criminal background check.
• Must complete and/or take all required health screenings and vaccines.

**Required Physical Demands: **

While performing the duties of Facilities Support Specialist, the employee is frequently required to walk; use hands to finger, handle, or feel objects, office equipment; and speak or listen. The employee is occasionally required to stand; sit; reach with hands and arms; climb or balance; stoop; kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• Strength (Lift, Carry, Push, Pull): Heavy (exerting 20-50 pounds of force occasionally, or 20 lbs to 50 lbs of force constantly to move objects)
• Standing/Walking: Constantly; activity exists 2/3 or more of the time
• Keyboard/Dexterity: Occasionally; activity exists up to 1/3 of the time
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes
• Color Acuity: No

**Environmental Conditions: **

** Level: High**

High exposure to hazardous risks including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals. Requires occasional exposure to noise, heat and cold. Work requires some exposure to cuts and burns. Hazards will be minimized if universal safety procedures are followed. Must follow standard precautions. May be required to work weekends or flex schedules. Travel may be required. Exposed to weather conditions during travel.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
• 401(k) and access to retirement planning
• Employee Assistance Program (EAP)
• Paid holidays and vacation

Required Skills

Required Experience