Job Details

Job Details

Description

Position Overview: Diamond Baseball Holdings is seeking a highly motivated, well-organized, results-oriented sales professional to build the ticketing strategy from the ground up, aiming to surpass short-term and long-term revenue, attendance, and retention goals. The Director, Ticket Sales will report to and collaborate with the General Manager.

Essential Duties and Responsibilities:

• Identify, recruit, hire, train, and lead a sales team to exceed organizational sales goals
• Actively sell and maintain a healthy book of ticket sales business
• Develop, implement, and execute short-term and long-term ticket sales strategies
• Evaluate daily sales activities, providing regular feedback, training, coaching, and leadership during weekly reviews
• Guide team members through the sales process, including prospecting, qualifying, presenting solutions, and hosting meetings
• Measure effectiveness of sales campaigns and recommend improvements
• Cultivate community relationships to encourage ticket sales and build pipelines
• Use client feedback to improve offerings and communication
• Represent the organization at community events and develop key relationships and partnerships
• Stay informed about industry trends and provide insights for sales portfolio improvements
• Other duties as assigned

Qualifications

Minimum Qualifications:

• Bachelor's degree in Business, Marketing, Sport Management, or related field
• 4+ years in ticket sales or B2B/B2C sales
• 2+ years of sales leadership experience
• Experience with Tickets.com preferred
• Sales-minded and leadership professional
• Proven ability to build, develop, and retain staff
• Team above self mentality
• High personal accountability
• Strong time management and organizational skills
• Ability to cultivate relationships within and outside the organization
• Creative, willing to take calculated risks, and strive for organizational growth
• Excellent verbal and written communication skills
• Ability to work under pressure, managing multiple tasks/projects
• Flexible hours including evenings, weekends, and holidays