Job Details

We are seeking a dependable and detail-oriented individual to join our restoration team as an Inventory Specialist / Packer. In this hands-on role, you will be responsible for carefully identifying, documenting, and packing personal property affected by damage. A key focus is ensuring that all items-especially fragile, sentimental, or high-value belongings-are packed securely and thoughtfully for transport and storage. Your work supports the restoration process and plays an essential role in client satisfaction.

Responsibilities:

• Identify and assess personal property items at job sites to determine appropriate handling and packing methods.
• Safely and carefully pack items, using appropriate materials and techniques to protect fragile or sensitive belongings.
• Transport packed property between client sites and the processing facility, ensuring items are handled with care.
• Organize and categorize property to facilitate streamlined unpacking and accurate tracking.
• Capture clear, detailed photographs of each item as part of the documentation process.
• Maintain accurate records of all inventoried items, including item descriptions, condition, and restoration requirements.
• Collaborate with team members to ensure all property is correctly labeled and securely stored.
• Use company devices and software (e.g., iPad) to enter inventory data and manage item tracking.
• Assist in prioritizing and organizing items based on urgency and client-specific needs.
• Review all documentation for accuracy and completeness before submission.
• Perform other related duties as assigned by the supervisor.

Required Skills/Abilities:

• High attention to detail, especially when handling fragile or sentimental items.
• Strong organizational skills and the ability to work with care and precision under pressure.
• Effective communication skills when interacting with team members and clients.
• Ability to interpret item details and determine the appropriate packing method and materials.
• Proficient in using mobile devices (e.g., iPad) for photography and inventory tracking.
• Professionalism, discretion, and empathy when handling personal belongings.

Education and Experience:

• High school diploma or equivalent required.
• Valid driver's license with a clean driving record.
• Must pass a background check.
• Experience in restoration, packing, moving, warehouse, or inventory-related roles preferred.
• Familiarity with handling and packaging fragile goods is a plus.

Physical Requirements:

• Ability to lift and carry items weighing up to 50 pounds.
• Frequent standing, walking, bending, and lifting throughout the workday.
• Comfortable working in environments affected by water, smoke, or fire damage, and in varying temperatures typical of restoration settings.

Company Overview

ServiceMaster by RSI is a transformative leader in the essential services industry, driven by a passion for service and innovation. With over 35 years of experience, we are dedicated to providing outstanding solutions for home and business maintenance while empowering our employees to deliver exceptional customer experiences.