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Automotive Customer Care Specialist (Hiring Immediately)

  2024-11-20     Penske Logistics     Oklahoma City,OK  
Description:

Location: 1201 SE 89th Street, Oklahoma City, OK 73149Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.**What's the Job?**Ready to accelerate your career while helping our customers move forward? As aCustomer Service Representative FuelerWasher at Penske, you'll do exactlythat. You will make sure vehicles are fueled, clean and safe before they hitthe road again. You will be the face of Penske—the person greeting ourcustomers when they arrive and the one sending them off with a smile.Why join Penske as a Customer Service Representative, you ask? It's simple.Maybe you've always had an interest in vehicle maintenance but haven't had thechance to pursue it. This is the perfect place to start. No experience isrequired. We will introduce you to our vehicle maintenance processes. We willteach you how to use our leading-edge technology. In fact, the training andexperience you get here will help you advance to become a technician. Andyou'll get to do that learning at a company that offers career stability andcompetitive benefits. Talk about an amazing opportunity.It's about going above and beyond for our customers—the way Penske goes aboveand beyond for you. It's about building meaningful relationships. It's aboutkeeping our customers moving forward.**Main Responsibilities:**• Greeting our customers and making sure they have a great experience as youfuel and wash vehicles• Performing vehicle readiness inspections to make sure tires, fluids, andother basic maintenance items are done• Helping make sure our facilities are clean, safe environments for ourcustomers and associates• Building your skills through training and hands-on coaching to perform minorrepairs such as installing mounted tires, replacing or rotating tires andperforming preventive maintenance repairs• Completing other projects and tasks as assigned by supervisor**Why Penske is for You:**• Competitive starting salary• Shift Premiums - 2nd ($2.00), 3rd ($3.00)• Career stability• Opportunity for growth• Excellent benefits, including lots of time off• Strong, well-rounded training programs• Advanced vehicle maintenance technology• Location and schedule flexibility**General Requirements:**• High school diploma, equivalent, or prior work experience preferred• Valid driver's license required• Excellent customer service and communication skills• The ability to work well as part of a team• The ability and willingness to work outside• Basic mechanical ability and tool usage (preferred)• Basic computer skills• The associate will be required to understand and comply with specificinstructions, guidelines, rules, regulations, or other information establishedby Penske management• The associate must be able to perform all work adhering to DOT, OSHA, andall Penske safety and maintenance policies; including but not limited to thecorrect selection and use of appropriate tools, PPE, machine guarding, andestablished best safety practice.• Regular, predictable, full attendance is an essential function of the job• As this position requires driving Penske and customer vehicles, it isregulated by the DOT and requires a current driver qualification file to bemaintained as required by the role. The driver qualification file includes: anannual motor vehicle records (MVR) check, a successfully completed DOTPhysical, and Safety Performance History records request from prior employersin the last 3 years. Additionally, CDL holders will have a DOT Drug Screeningwithin 30 days of start and subject to a FMCSA Clearinghouse review.• Willingness to work the required schedule, work at the specific locationrequired, complete Penske employment application, submit to a backgroundscreening (to include criminal checks, past employment and education), theability to pass a drug screen and physical as required by the Department ofTransportation, and potential travel within a near geography for training arerequired.This position is regulated by the Department of Transportation or designatedas safety sensitive by the company, and the ability to work in a constantstate of alertness and in a safe manner is required. Associates must have theability to accept responsibility for their own safety, as well as the safetyof others.**Physical Requirements:** The physical and mental demands described here arerepresentative of those that must be met by an associate to successfullyperform the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essentialfunctions.• While performing the duties of this job, the associate will be required tomove frequently, stand, walk, climb, bend, and sit for extended length of timethroughout their scheduled working period.• The associate is required to use their hands on a routine and daily basis tograsp, reach, touch, handle, feel, andor otherwise operate required tools orcontrols.• The associate must be able to work safely at heights using applicableladders and elevated working platforms.• The associate must be able to safely work in all weather conditions.• Given the frequent movement of large trucks through the workplace, theassociate must be able to see and hear in order to safely navigate the workenvironment.• The associate must be able to regularly lift andor move up to 50lbs23kgand occasionally lift andor move up to 100lbs45kg.Penske is an Equal Opportunity EmployerPJ300**About Penske Truck LeasingTransportation Solutions**Penske Truck LeasingTransportation Solutions is a premier globaltransportation provider that delivers essential and innovative transportation,logistics and technology services to help companies and people move forward.With headquarters in Reading, PA, Penske and its associates are driven by adedication to excellence and a commitment to customer success. Visit Go Pensketo learn more.Job Category: Vehicle MaintenanceMechanicsTechniciansJob Family: Vehicle MaintenanceAddress: 1201 SE 89th StreetPrimary Location: US-OK-Oklahoma CityEmployer: Penske Truck Leasing Co., L.P.Req ID: 2415251


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