Job Details

A Day in the Life:

The Customer Master Data Specialist is responsible for supporting the Credit and Risk area by ensuring accurate setup and maintenance of customer accounts and profiles related to Hertz administered billing accounts. This role plays a vital role in monitoring departmental inboxes, handling incoming requests from various entities within Hertz, including internal sales teams, customer service teams, and the field. The Customer Master Data Specialist collaborates closely with multiple departments within Hertz to maintain precise customer billing information, gold profiles, and all other customer account details. The ideal candidate for this position is detail-oriented, possesses strong follow-up and communication skills, and can effectively prioritize work to meet departmental production requirements.

*Exciting Announcement: Please note that as Hertz continues to focus on our purpose of advancing the way the world moves, our Oklahoma City location is moving as well! Were gearing up for our move to Oklahomas mission critical business and technology campus 7725 Connect, located at 7725 W Reno Ave, OKC, OK 73127. This move is scheduled for November and this location will be the new onsite requirement for this position moving forward. Depending on start date, there may be an instance of where the new hire will temporarily work at the existing location of 5601 NW Expressway until the move occurs. Should you have any questions, please be sure to ask your Talent Acquisition Partner.

This position is based in Oklahoma City. The starting rate for this position is $16.83

What Youll Do:

Perform administrative tasks related to setting up various types of accounts for Hertz brands, including Hertz, Dollar, and Thrifty, across North America, Canada, Australia, and New Zealand.

• Create various receivables accounts and CDPs for North America, Canada, Australia, and New Zealand.


• Generate welcome emails for all types of accounts for customers, sales representatives, and receivables.


• Replace applicant numbers for customers experiencing fraud, in collaboration with the fraud team.


• Finalize all accounts to ensure they are ready for billing.


• Perform account updates in different systems, including company addresses, names, contacts, emails, and others.


• Send W9s to the accounting teams of newly created accounts.


• Account maintenance such as closing inactive accounts and suspending.


• Fulfil other duties as assigned by management.

What Were Looking For:

• High School Diploma or equivalent


• Very high attention to detail and accuracy in data entry and account setup processes.


• Strong organizational skills with the ability to prioritize tasks effectively.


• Excellent communication skills to collaborate with various departments within Hertz.


• Proficiency in relevant software and systems used for account setup and maintenance.


• Ability to work independently and as part of a team in a fast-paced environment.


• Strong problem-solving skills to address errors and issues promptly.


• Knowledge of customer billing processes and understanding of credit and risk management is a plus.


• Flexibility to adapt to changing priorities and responsibilities.


• Ability to meet tight deadlines

What Youll Get:

• Up to 40% off the base rate of any standard Hertz Rental??


• Paid Time Off


• Medical, Dental & Vision plan options


• Retirement programs, including 401(k) employer matching.


• Paid Parental Leave & Adoption Assistance


• Employee Assistance Program for employees & family


• Educational Reimbursement & Discounts


• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness


• Perks & Discounts Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.